Shropshire County Pension Fund are committed to keeping your pension account safe. To help achieve this we will soon be introducing SMS (text message) verification to the My Pension Online portal.
This additional level of security will send a unique one-time passcode to your mobile phone by text message each time you log in. This will replace the one-time passcode traditionally sent to your email address, making logging in to your account faster and more secure.
SMS verification will be introduced for all My Pension Online users, both new and existing. Setting up SMS verification will be quick, and only needs to be done once. See the steps below to see what the process involves.
If you are likely to experience any problems with this new enhanced security feature, please contact the Helpdesk.
Once you have created your account, or the next time you login, you will be sent to the SMS verification screen, as shown below. This additional level of security will send a unique one-time passcode to your mobile phone by text message each time you log in. This will replace the one-time passcode traditionally sent to your email address, making logging in to your account faster and more secure. Select the blue ‘Continue’ button.
You will now need to enter your mobile phone number. This number will be securely stored and only used to send you one-time passcodes (OTP) going forward.
A unique code will be sent to the mobile number you have provided. You will need to enter this code on screen to confirm your number and complete the setup. Now click ‘Login’.
Remember:
In October 2024, we upgraded to a new and improved My Pension Online. If you have not logged on since then, you will need to create a new account. Please click on the button below to visit the My Pension Online page.
