Contact the pensions team
Over the course of the last 18 months, Shropshire County Pension Fund, like a lot of organisation’s have had to make a number of changes as to how we operate our service. One of the biggest, was moving to mostly home working for our staff.
However, whilst we’re working in a different way and mostly from home, the fund still has a dedicated helpdesk team available to answer questions about your Local Government Pension Scheme (LGPS) benefits. Members of the scheme can contact the helpdesk by phone, email, or post.
Face-to-face meetings and events are still not taking place this year, but we’re looking at how we can offer one-to-ones in the future and at a venue convenient for you. At the moment, we can offer you a pre-booked one-to-one appointment over the phone, or by video call in place of a face-to-face meeting.
How to contact the pensions team
If you want to talk to us about your pension, you can give us a call on 01743 252130, send us an email at firstname.lastname@example.org, or write to us at Pensions, PO Box 4826, Shrewsbury, SY1 9LJ.
Our helpdesk hours are:
Monday - Thursday 8.45am to 5pm
Friday 8.45am to 4pm
Don’t forget - you can also view your pension record and update personal information by logging in to ‘My Pension Online’ on our website, www.shropshirecountypensionfund.co.uk