Received a letter about a refund?

We are currently in the process of contacting members who have left the scheme without claiming a refund of their contributions. These letters contain the figure that members are entitled to claim back. Some of these cases are historic and you may not have expected to receive this.

If you have received a letter and would like some clarification, or you wish to claim your refund, please contact the team and we can get this processed for you.

If you have not received a letter, but feel you may be entitled to a refund, please contact us and we will investigate this.

We encourage all members to ensure their home address and personal details are updated regularly. This helps prevent delays in processing any queries. You can keep your address updated in My Pension Online or by contacting the team.

Email us at pensions@shropshire.gov.uk.